The level of information gathered by SCC varies depending on your request. The gathering of this information is designed with you in mind so that we can better service the products we offer you. Here are some examples of the types of information the SCC web site collects if you choose to provide it:
"Contact Us" & Other Email Forms - Name & Email Address
Request for Information Forms - Name & Mailing Address and/or Email Address
Claims Service Online Reporting - Name, Address, Date of Birth, Policy Number, information about the claim or accident, the names of witnesses & other contact information.
Mobile home Quoting Application - Name, Email Address, Mailing Address, Phone Number, Mobile home description, Date of Birth, Coverage information, Discount eligibility information
Using Information Gathered
The information SCC collects is used to provide policy quotes when requested, administer insurance policies, and answer questions or concerns.
By using our website, SCC is able to log general statistical information (from log files) such as: the domain name, IP address and browser type of our website visitors. With the information gathered, we are better able to create a customized experience for your visit to our web site. The log file information does not contain personally identifiable information, such as name, address, phone, etc. and is used only in the aggregate.
What is a cookie? Cookies are sets of information that our web server assigns to you when you visit our web site. Cookies are used in a few areas of our site only for maintaining information between pages. They are not used for storing or tracking personal information from our customers. These cookies simply carry forward information that you submitted on one screen to the next screen, eliminating the need for redundant entry. These cookies do not gather any other personal information from you or your computer. You do have a choice whether or not to accept the cookie, however, if you reject the cookie or if the cookies are disabled on your web browser, some parts of the web site will not be operable.
The SCC web site is designed to give our customers, prospective customers, and visitors a confidential means of gathering information about our Company, services and products and for doing business with us over the Internet. Our site will only collect information that you voluntarily provide in order for us to service your request. If you have provided personal information on our web site in order to obtain a policy quote, administer your insurance policies, or ask us a question, we may need to share that information with authorized third parties, if necessary to service your request. We do not sell any customer information to mailing list companies or telemarketing companies.
Personal information you have provided is limited to employees and agents of SCC who need to know that information in order to service your request. SCC maintains physical, electronic, and procedural safeguards that comply with applicable regulations to guard your personal information. SCC retains the information collected for as long as required or permitted by law or regulation.
Standard Casualty Company
Standard Insurance Agency, Inc.
Standard Direct Insurance Agency
100 Northwoods Drive
New Braunfels, TX 78132
Last modified on: February 13, 2008